Fulfillment, Shipping & Returns

Fulfillment

At this time the majority of my products are fulfilled by a print house that I contract with. Most all product on my site are printed on demand. The process to create your product(s) begins after you submit payment.

Processing Times

Because my products are printed by a contract printer, they may take up to 2 weeks to be printed and shipped. In rare cases the print house may run out of stock apparel or products, which can cause delays or cancellations. If this is the case, you will be notified asap and given other options to replace your order as you require, or allow you to approve a raincheck for the design once the stock has been replenished.

Custom Orders

Fulfillment for custom designs vary depending on my schedule. If you would like to order a custom Team Unicorns! name and number for your shirt, you are welcome to contact me to inquire how long the design will take.  I also offer rush orders so you can be moved to the top of the queue. If you would like any other custom design work, please go to the Contact page and send me a message with details of your request and I will contact you back as soon as I am available.

Shipping Rates

My products are fulfilled by print houses that I contract services with. The shipping cost is dependent on the products origin, the amount of products you buy, as well as your locations. Many products offer shipping via USPS, FedEx, USPS, and DHL depending on your location. Shipping rates, when flat rate shipping is not available, will be calculated at checkout. You will receive an email with all details about your shipping once your order has been processed.

Flat Rate Shipping

Some products qualify for flat rate shipping. Here is the pricing table for all flat-rate items. Note that this is a per-product rates, additional items will incur additional shipping rates. Products that require flat rate shipping will be clearly noted as such on the product page.

LocationRate
US5.00
All Other Locations Worldwide7.50

 

Returns

If in the unfortunate even you receive an item that is broken, misprinted, or otherwise damaged or not as advertised, I will happily take your item return. The customer is responsible for return shipping costs. To initiate a return, send an email to support @ christietempleton.com and describe the issue. If your return is approved, you will receive an RMA number that you will need to include with your return shipment. Upon acceptance, we will credit your account and then notify you.

Cancellations

I am sorry but cancellations will not be honored in most all cases. Please be sure of your order before placing it. Also be aware that fulfillment times have been extended due to Covid-19 and that some items may take up to 30 days to fullfill due to the manufacturers delays due to the pandemic.

Refunds

If in the rare event you need to return an item, I will offer you full credit for approved returns that you can use on any item in my store.

 

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